Realm: New Member Portal

May 2, 2019 | News

by Nicole Duff, Membership Development Manager

In May, we will unveil a new member portal! This comes with an upgrade to our current database that has some changes and enhances the member experience. Please keep an eye out for an email with link to set up your password!

Currently, our member portal is a bit clunky, and almost impossible to navigate on the screen of a smart phone. But that’s about to change! With the new portal, called Realm, you will be able to download an app which is user friendly, private, and so helpful! On the website or app you can register for events, access a member directory, pay your pledge, and even send messages to the groups you are involved in. Don’t worry, while we know some people love to just get in and play, we know others may be trepidatious about just jumping in. We are working with a Bellevue College student who, through his Technical Writing Class, is working on an ESUC Member Portal Manual that will be available to everyone. Nicole will also plan to have a few Q&A sessions after worship in the summer and fall.

Changes to Pledges

With Realm, there are some changes to the way pledges are handled. In the past, you were able to make pledges on past year pledges long after June 30. But no more. The new system does not allow for arrears, or carryovers. So, ALL PLEDGES MUST BE PAID IN FULL NO LATER THAN JUNE 30, 2019. On July 1, all pledges must be complete or forgiven. You can even pay online.

With this, you will also want to make sure your new pledge is set up. If you have not yet returned your pledge card, please do so ASAP. If you are currently set up for automatic withdrawal, either through your bank or credit card, your pledge will renew this year and payments will continue until you submit in writing (letter or via email) to [email protected].

If you have any questions about Realm, please contact me at [email protected].